Among all descriptions of leadership provided on chapter 7 of the textbook, to me, the one that best defines it in an organizational context is: “a process of producing change through establishing direction and aligning, motivating, and inspiring people”.
Influencing others to follow new directions is a challenging thing to accomplish. Some people are so used to doing the same things, and whenever it is time to make changes, they refute new ideas proposed by their leaders. Without mentioning that motivating people can be very exhaustive, especially when companies are facing financial crisis.
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2 comments:
I agree with you. Influencing others to follow a new direction is challenging. In my career I haven't seen people do it successfully very often. People are used to doing thing a certain way and many people resist following a new idea even when it is clearly in their best interests. The key word here is 'clearly' because what is clear to me may not appear to be clear to others. As an example, one of my coworker is constantly behind and overwhelmed. When our new manager tried to influence her to change, she resisted. Even though she was stressed about her work, she continued to print every document (not every document needed to be printed), to write reports that nobody uses and to send email about what she was doing that nobody really cared to see.
In other words she was spending too much time on tasks that were not needed and never could catch up on tasks that she really needed to do. At the end, her manager gave up and let her do it her way. He was not able to influence her even if it would have been in her best interest.
Your point about people refuting the leaders when there is a change is correct, but I've seen that this happens only when the change proposed comes with uncertainty and lack of knowledge. People rarely oppose changes that they know is good for them, they do so only when they fear that the change will not be positive.
When our company buys a new piece of equipment of the kind we do not have, sometimes the technicians are fully for it and embrace the change, and sometimes they resist the change. I found that they like the equipment when they know fully well that it offers conveniences and shortcuts that don't exist in the older equipment, and they shun the new equipment when they don't know too much about it and so argue against the change.
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