Organizational culture is still a very polemic subject. Although many companies advocate on their behalf that they value diversity, that they communicate with their employees, and so on, they do not necessarily practice what they say. Consequently, the members of such organizations tend to be resistant to changes.
One of the most common tools used by companies before promoting any change, like Violet mentioned, is interview and survey. These are, indeed, excellent channels to perceive what changes employees expect, and what changes are good for the organization. However, many companies do not take it seriously, and as consequence, employees do not give enough credit to tools that could help the organization to head towards assertive directions.
In my view, it would be better if companies did not make any attempt to conduct any interview or survey, if their real aim is not to make assertive directions based on the data collected.
Garota de Ipanema
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